ORDERS & FULFILLMENT
Every order.
A clear next step.
Keep order details, fulfillment work and shipment records connected, from the first review to the final handoff.
ONE ORDER. CONNECTED WORK.
Order #1048
Trail daypack× 1
Core bottle× 2
- Order
- Confirmed
- Payment
- Paid
- Fulfillment
- Unfulfilled
01
Review the order
Items, totals and addresses
02
Prepare the handoff
Location, lines and quantities
03
Follow the shipment
Carrier and tracking records
Illustrative order journey. Example content, not a live product screen.
START WITH THE DETAILS
The whole order,
within reach.
Give your team the context behind the work, with the order as the starting point.
01
Items, totals and addresses
See what was ordered, how totals are built and where the order is going.
02
Separate status views
Review order, payment and fulfillment statuses without losing the distinction between them.
03
Notes and event history
Keep order notes and recorded events alongside linked fulfillments, packages and returns.
FROM ORDER TO HANDOFF
Turn the next step
into organized work.
Choose the items and location for a fulfillment, then keep the work connected to its shipment.
01
Choose the scope.
Select the fulfillment location, order lines and quantities that are ready to move.
02
Organize picking.
Generate location-based pick lists to give warehouse work a defined set of items.
03
Record the package.
Keep package contents and package status connected to the order.
04
Follow the shipment.
Record the carrier, tracking details and shipment milestones as the work progresses.
Fulfill the quantity that’s ready.
A fulfillment can cover selected order lines and quantities, with the remainder still in view.
Illustrative quantities for one order line.
ORDERED
3
IN THIS FULFILLMENT
2
REMAINING
1
WHEN THE JOURNEY COMES BACK
Make room for
the return journey.
Keep return reasons, received items, inspections and refund records tied to the original order.
✓ Review the request and record the reason.
✓ Receive and inspect returned items.
✓ Keep the resolution and refund records in context.
Return #R-1048
Original order #1048
Request
Reason recorded
Receive
Items received
Inspect
Condition reviewed
Resolve
Resolution recorded
Illustrative return workflow. Resolution depends on the return and your policy.
BUILD THE NEXT CHAPTER OF COMMERCE
A stronger handoff
starts with one order.
Join early access and help shape the work between checkout and delivery.